New Account and Ticket Creation

Please follow the steps below to submit a new data recovery project to Recovery Force.

If you require details about pricing, you can find our prices posted on our data recovery pricing page.

Should you have any problems, you can reach out to by phone (866-750-3169), email (info@recoveryforce.com) or chat (icon at the bottom right of this page).

    Create a new user account

    • Be sure to activate your account with the link in the account activation e-mail you receive
    • Previous system users need to re-create the user account on this new portal

    Create a New Ticket

    • A new ticket should be created for each separate hard drive to be recovered unless it is a multiple drive RAID
    • The system will send out an email with a ticket number and shipping instructions
    • In order to create a ticket, you are required to pre-approve the minimum rate. This is only charged after the recovery is complete.

    Shipping

    The next stop for you is to get your failed media to our lab for the assessment.  You are welcome to hand deliver your project to our lab in person during our business hours or , for those who aren’t close by, please ship your drive(s) to:

    Note the new Address:

    Recovery Force Inc
    16-826 King St N
    Waterloo, ON N2J 4G8
    Canada
    Attn: Ticket {{ticket.id}}

    If shipping from outside of Canada, please be sure to specifiy that you are sending it in for service/repair with a $10 value on the commercial invoice required with the shipping documents. Any import fees and taxes incurred as a result of higher values being entered will be billed back to the customer.

      Customer Portal Login

      • access open and archived tickets
      • add notes to existing tickets
      • create new tickets
      • update contact details

      Data Recovery Forums

      • ask general questions about data recovery
      • seek DIY assistance
      • share technical knowledge

      Data Recovery Pricing

      • Check out our flat rates posted directly on our website
      • Now vague price ranges