Hard drive head map images

One of many difficult things to try to explain to our clients, both technical and non-technical, is how hard drives split the data between heads and platter surfaces.  This is something that varies significantly between brands and models of drives.  Although we cannot...

Website Outage

We recently upgraded our website hosting service to a type of service that has redundant web servers in order to prevent site downtime if a server has hardware issues.  However, hardware redundancy does not help if the issue is a software glitch that is duplicated...

EMC RAID Data Recovery

EMC is known for having some of the most advanced storage solutions in the market.  Between their data deduplication solutions and their proprietary RAID storage hardware, they make every effort to prevent data loss.  However, even the best storage solutions can and...

A Message to Apple Customers from Tim Cook

Kudos to Apple for standing behind the security of their customers. A Message to Our Customers The United States government has demanded that Apple take an unprecedented step which threatens the security of our customers. We oppose this order, which has implications...